Aakhir Tak – In Shorts
- Over 400 IndiGo passengers were stranded at Istanbul Airport for more than 24 hours.
- They faced delays without proper communication or support from IndiGo staff.
- Promised lounge facilities were overcrowded, leaving passengers without comfort.
- Complaints were raised on social media about poor service and communication.
- IndiGo apologized but did not explain the reason for the delays.
Aakhir Tak – In Depth
Passengers Face Prolonged Delays
IndiGo flights from Istanbul to Delhi and Mumbai left over 400 passengers stranded for more than 24 hours. Scheduled departures on December 12 were delayed multiple times, with limited updates provided. Passengers claimed inadequate support and lack of communication from IndiGo staff.
Social Media Outrage
Frustrated passengers shared their grievances on social media, criticizing IndiGo for its poor handling of the situation. A traveler highlighted the lack of food, accommodation, or basic support, questioning the airline’s accountability.
Insufficient Lounge Access
While IndiGo promised lounge facilities at Istanbul Airport, the overcrowded space failed to accommodate all passengers. Many travelers endured long hours of discomfort due to inadequate arrangements.
IndiGo Responds
IndiGo apologized publicly, requesting affected passengers to share details via direct messages for further assistance. However, the airline refrained from revealing specific reasons for the delays, leaving passengers dissatisfied.
Aakhir Tak – Key Takeaways to Remember
- IndiGo passengers were stranded in Istanbul Airport for over 24 hours.
- Delayed flights, poor communication, and inadequate facilities were major concerns.
- Social media posts highlighted a lack of accountability and empathy.
- IndiGo apologized without providing clear answers about the delays.
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